Communication: Verbal & Non-Verbal

Questions U4

1 Name and describe eight categories of verbal communications. Give examples of each.

2 Compare and contrast verbal and non-verbal communications.

3 Name and describe the SOLER acronym. What is the communications strategy designed to do?

4 What are three skills of active listening? How can you apply each in group situations?

5 What are the benefits and challenges of virtual teams? How would you address some of the internet challenges?