Production Management - Productivity and the Service Sector

What are the five reasons productivity is difficult to improve in the service sector? 200-300 words APA format.

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Solution Preview and improving productivity is a very complicated task in the service sector because in the manufacturing sector, productivity is inside the scope of the organization, whereas the scope of the service sector is larger and involves an external element i.e. customers (Workplace Productivity, n.d.).

There are several reasons that make improving and measuring productivity difficult in service sector. The primary reason is the focus on quality as in the service sector, quality is more important than quantity (Rutkauskas and Paulaviciene, 2005). The second factor is input material i.e. labor as the service sector is more personnel intensive as compared to manufacturing. Intangibility is the third reason, which makes it difficult to improve and measure the ...