Xerox: SWOT analysis, competitive advantage and more...

I understand you cannot do the work for me, but can you give me guidance on a SWOT analysis for Xerox Corporation, and help me understand justification for competitive advantage/competitive strategy?


Research Xerox (

Using your readings, the Library, and the Internet, write responses to each of the following:
1. What is your impression of the operation of Xerox?
2. Conduct a SWOT Analysis of Xerox.
3. Does Xerox have a competitive advantage and/or a competitive strategy? Justify your answer.
4. Choose one Xerox product. Describe the components of this product value chain.
5. What strategic alternatives are open to Xerox? Explain and justify your answer.
Submit your responses in a document 6 to 8 pages in length

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...products and has achieved many prestigious awards such as Malcolm Baldrige National Quality Award, United States in 1989 & 1997, European Quality Award 1992, etc. In order to reduce waste & variations in business processes, the company has formed a competitive strategy named Xerox Lean Six Sigma, in which it has implemented Six Sigma and Lean manufacturing tools & processes for providing quality products to its customers (Xerox Lean Six Sigma, n.d.).

Diversity is another factor which contributes in the development of Xerox Corporation. It helps the company to build a competitive advantage. Its employees are from different ages, backgrounds and qualifications, which help the company to develop fresh and innovative solutions. All the core operations of Xerox Corporation are having diversity in their workforce. The company has a balanced workforce strategy, which enables the managers to manage the diversity of workforce.

The employees are quite productive and satisfied as the company is committed to balance the demands of personal and professional lives of its employees. Xerox Corporation offers several arrangements and benefits for its employees such as flexible working hours, child-care subsidies, adoption assistance, elder-care services, dependent-care counseling, etc. These facilities motivate the employees to work hard for the fulfillment of personal as well as organizational goals.

The business operations of Xerox Corporation are environment friendly also. They design and develop waste-free products. The materials used in its products are energy efficient for minimizing the waste and emissions. It is continuously improving the quality of its products to save the environment. Its solid ink printer produces 90 percent less waste than ordinary printers. Its manufacturing operations have integrated environmental consideration.

//In the below part of this paper, we would be providing you some general information about SWOT analysis of the company. You can visit various online and offline sources for more information. See the text below for example: //

SWOT Analysis

SWOT Analysis refers to strengths, weaknesses, opportunities and threats. Strengths and weaknesses come under the internal analysis of a company whereas opportunities and threats come under the external analysis. The SWOT analysis of Xerox Corporation is as follows:

//Below points are some of the strengths of Xerox Corporation: //


Strong Brand Name: Xerox Corporation has become a strong brand in the minds of customers all around the world. The company has been serving its customers for more than 50 years. Today, Xerox Corporation is the world's largest technology & Service Company dealing in document management.

Unmatched Service Expertise: Xerox Corporation is providing unmatched service expertise to its customers. It has developed efficient working solutions for the companies operating all over the world. It provides technical assistance to its customers to enable them meet their goals.

Heavy Investment in Innovation: Xerox Corporation is involved in investing heavy amount of its revenue in innovation. Innovation and high quality of its products enable the company to maintain a secure position in the market. Investment in research & development helps the company manufacture the products as per the requirements of market.

Variety of Products: Xerox Corporation supplies a number of products in the market which are in accordance with the requirements of customers. It enables the company to capture more and more market share as the customers need not visit any other company for satisfying their requirements.

Environment Friendly: The products of Xerox ...